Outpatient performance trends

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Outpatient performance dashboards:

The outpatient trend dashboard allows you to analyse respiratory medicine outpatient performance over time for a given organisation.

Please reference use of the Taskforce data dashboards, and if you have any comments or questions please contact taskforce@asthmaandlung.org.uk.



How to use this data

Key definitions

  • Appointments – number of outpatient appointments. 
  • Did Not Attend – appointments where patient did not attend appointment. 
  • Did Not Attend (DNA) rate – the percentage of outpatient appointments, which resulted in the patient not attending the appointment out of all outpatient appointments. 
  • First appointment – the first respiratory medicine specialty appointment for that patient. 
  • Follow-up appointment – the follow up appointments for a patient in respiratory medicine. 
  • First to follow-up ratio – the ratio between first and follow-up appointments weighted to first appointments i.e. how many follow-up appointments for every new referral. 
  • Non-teleconsultation – face- to- face appointment. 
  • Teleconsultation – telehealth appointment e.g. phone or video call. 

About the data source

Hospital Episode Statistics (HES) Outpatient Activity is an NHS data set comprising details of all outpatient appointments at NHS hospitals in England and includes data about hospital outpatient appointments by patient demographics, attendance types, operations, specialty, and provider level analysis. HES is sourced from the Secondary Uses Service (SUS) database, which is collected from hospitals’ patient administration systems on a monthly basis at record level. The quality of HES data is the responsibility of the NHS providers who submit the data to Secondary Uses Service (SUS). These data are required to be accurate to enable them to be correctly paid for the activity they undertake.

Read the data disclaimer.