Outpatient performance trends
Outpatient performance dashboards:
- Trends
- Comparator
- Referral routes
The outpatient trend dashboard allows you to analyse respiratory medicine outpatient performance over time for a given organisation.
Key definitions
- Appointments – number of outpatient appointments.
- Did Not Attend – appointments where patient did not attend appointment.
- Did Not Attend (DNA) rate – the percentage of outpatient appointments, which resulted in the patient not attending the appointment out of all outpatient appointments.
- First appointment – the first respiratory medicine specialty appointment for that patient.
- Follow-up appointment – the follow up appointments for a patient in respiratory medicine.
- First to follow-up ratio – the ratio between first and follow-up appointments weighted to first appointments i.e. how many follow-up appointments for every new referral.
- Non-teleconsultation – face- to- face appointment.
- Teleconsultation – telehealth appointment e.g. phone or video call.
About the data source
Hospital Episode Statistics (HES) Outpatient, is an NHS data set comprising details of all outpatient appointments at NHS hospitals in England and includes data about hospital outpatient appointments by patient demographics, attendance types, operations, specialty, and provider level analysis. HES is sourced from the Secondary Uses Service (SUS) database, which is collected from hospitals’ patient administration systems on a monthly basis at record level. The quality of HES data is the responsibility of the NHS providers who submit the data to Secondary Uses Service (SUS). These data are required to be accurate to enable them to be correctly paid for the activity they undertake.
Read the data disclaimer.